Inside Cetaphil SKINLABS: London’s Immersive Skincare Event

On Wednesday afternoon, I stepped onto a blue carpet for the exclusive preview of the Cetaphil SKINLABS Immersive Experience, ahead of its London launch this Saturday. The welcome set the tone beautifully: a champagne reception, warm hospitality, and even a brand-inspired café menu featuring drinks such as Berry Soothed Skin (Blueberry Matcha), A Latte Hydration and Ceta-Glow.

Image by Zoe Blackburn

The Hydration Lab

My first stop was the Hydration Lab, where an on-site dermatologist tested my skin’s hydration levels before and after using Cetaphil’s iconic Moisturising Lotion. The results spoke volumes — my hydration leapt from 25% to 80% in just minutes. The space itself was designed like a futuristic science lab, complete with a running waterfall and interactive displays, all highlighting Cetaphil’s gentle yet effective formulations.

Image: Cetaphil

Immersive Design & Event Space

The space itself was a visual treat. Imagine lifesize bottles of Cetaphil’s new Gentle Exfoliating Cleanser and Lotion, paired with a waterfall feature that brought the whole experience to life. It was immersive, innovative, and undeniably Instagram-worthy.

Image by Zoe Blackburn

A Brand Rooted in Science and Simplicity

Cetaphil has been a trusted skincare brand since 1947, becoming the No.1 Dermatologist Recommended Cleansing Brand in the UK. Known for stripped-back, effective ingredients that work for even the most sensitive skin, the brand has built its reputation on hydration-boosting Glycerin, restoring Niacinamide, and soothing Panthenol — all fragrance-free and kind to the skin barrier.

The event showcased the new Gentle Exfoliating Range, powered by a triple acid blend: Mandelic Acid to encourage cell turnover, Gluconolactone to gently exfoliate while locking in moisture, and Salicylic Acid to clear pores. Dermatologist Dr Daniel, who worked on the clinical trials, explained: “Cetaphil offers a range of products depending on how sensitive your skin is.”

Image by Zoe Blackburn

Expert Insights and Personal Touches

Throughout the event, dermatologists shared advice on managing sensitive skin, with Dr Emma noting: “For me as a dermatologist, it’s a brand that’s quite safe to recommend to people when they come with irritation or eczema, so it’s definitely a good go-to brand.”

Downstairs, guests could enjoy a one-to-one consultation, receive a personalised product card, and indulge in a soothing hand massage with Cetaphil’s Moisturising range. Before leaving, everyone was treated to a wash bag of miniatures, personalised by an on-site calligrapher, along with a branded tote goody bag containing Phizz multivitamins and a full-sized Gentle Skin Cleanser.

How to Attend

The Cetaphil SKINLABS Immersive Experience opens to the public this Saturday, 6th September, at Covent Garden.

👉 Tickets start from just £10 and can be booked via Eventbrite.

Image by Zoe Blackburn